Industry Overview

Large-item delivery requires planning around the goods being transported. Vehicle dimensions, load capacity and delivery timing all affect how an order is handled. A business sending furniture or other bulky items also needs to understand the price and follow the order’s progress.

A delivery platform needs to make that information accessible. Customers should be able to understand the available services, submit their order details and check the status of their delivery.

Minterminds built MaxzeeGo’s web and mobile platform to support this process, bringing business registration, order pricing and tracking into the digital delivery experience.

Key Needs in Large Item Delivery

• Vehicle information that helps businesses assess size and capacity.
• Options for scheduled, recurring and on-demand deliveries.
• Pricing based on the details of an order.
• Visibility into an order’s progress through real-time tracking.

Client Background

Founded in 2024, MaxzeeGo specialises in last-mile and large-item delivery across Australia, New Zealand and the Middle East. It serves retailers, e-commerce companies, furniture businesses and supply chain operations.

Its delivery services draw on a carrier network and local distribution arrangements, with support from the Maxzee e-commerce platform. The service range includes scheduled and on-demand deliveries, dedicated vehicles, sea freight and warehousing.

MaxzeeGo needed a web and mobile platform that could:

• Collect business information for registration and account setup.
• Present its delivery services and vehicle options.
• Accept order details and calculate delivery pricing.
• Support access to order tracking.

Market Opportunity

Minterminds delivered the digital platform supporting these customer interactions.

Businesses arranging large-item deliveries need information they can use before placing an order. The dimensions of a truck, the available delivery service and the quoted price all help them decide how to transport their goods.

For MaxzeeGo, the opportunity was to make these details accessible through a web and mobile platform. Customers could understand the service, submit the information needed for an order and follow its progress after booking.

Challenges Faced

The platform needed to accommodate several requirements:

• A range of item sizes and vehicle capacities.
• Scheduled and recurring deliveries alongside on-demand services.
• Order pricing that can differ by city.
• Business registration followed by team review and account setup.
• Clear information about delivery timing and additional handling charges.
• Access to real-time order tracking.

The Minterminds Solution

Minterminds built MaxzeeGo’s web and mobile platform around the information customers need to arrange a delivery. The platform supports registration, presents service and vehicle details, calculates prices from order information and provides tracking.

Business Registration and Account Setup

Businesses begin by submitting their information through the dispatch panel. MaxzeeGo’s team reviews the details and sets up the account. The platform supports this registration process while retaining the team’s review before account setup.

Order Details and Delivery Pricing

Customers upload their order details, in their respective customer panel and the system calculates the price. Pricing can vary by city, so the quote relates to the delivery information submitted.

This gives businesses a way to check the cost of a particular order before proceeding.

Scheduled and Recurring Delivery Services

The platform presents MaxzeeGo’s scheduled, recurring and on-demand delivery options, allowing businesses to understand which service suits their requirements.

Most local orders are picked up and delivered on the scheduled day. Interstate delivery timing depends on the route, a distinction customers need to understand when planning an order.

Vehicle Options and Specifications

Minterminds included information about MaxzeeGo’s vehicle range, from a small tray vehicle to 1, 2, 4, 6, 8, 12 and 14 tonne trucks. The listed specifications include length, width, height and capacity.

Businesses can refer to these details when assessing the transport needed for their goods. Dedicated vehicle services are also presented for large or valuable items requiring direct delivery.

Real Time Order Tracking

The platform includes real-time order tracking so customers can follow delivery progress. Tracking provides visibility after an order has been arranged and remains part of the same customer experience as order submission and pricing.

Service Information and Delivery Conditions

The platform also presents warehousing, corporate accounts and driver partnership information. Customers can see the wider service range and request a free quote.

The service information explains door-to-door delivery and notes that additional handling, such as carrying items upstairs, may cost more. These details help businesses understand what to discuss before arranging transport.

Web and Mobile Delivery

Minterminds delivered both the web platform for customers and mobile application for MaxzeeGo drivers, supporting its digital service across these two channels.

Results and Business Impact

The delivered platform supports the main customer tasks involved in arranging and following a delivery:

• Business registration: Submit business details for review and account setup.
• Delivery planning: Access information about scheduled, recurring and on-demand services.
• Vehicle selection: Review vehicle dimensions and load capacities.
• Order pricing: Submit order details for a calculated price.
• Delivery visibility: Follow order progress through real-time tracking.

What the Project Delivered

For MaxzeeGo, the platform provides a digital point of access to its delivery services. Customers can review the information needed to plan an order, check pricing and follow delivery progress.

Minterminds translated MaxzeeGo’s delivery offering into a web and mobile platform for business customers. Registration, service information, vehicle specifications, order pricing and tracking support the journey from an initial enquiry to an active delivery.

The project gives MaxzeeGo a digital platform through which businesses can understand its services and arrange transport for their goods.